Cognition+ Named HRD Best Place to Work for Second Consecutive Year

Cognition+ is proud to announce that we’ve been named one of HR Director’s Best Places to Work in Canada for the second year in a row. This recognition is especially meaningful because it reflects the culture we’ve built together, one that values performance, flexibility, and people.

As a remote-first software company serving North America's insurance sector, we’ve grown rapidly while staying focused on what matters most: our Team. We’ve built systems that allow us to compete with much larger organizations, and our people consistently deliver world-class results. We tackle challenging and important work, solving complex technical problems in the insurance industry, which is vital to our society. We work with exceptional clients who trust us to help them achieve their goals.

“We create real opportunities for every individual to make a meaningful impact and achieve success,” said Matthew Scott, President & CEO of Cognition+. “Our culture is grounded in trust, respect, and a shared sense of purpose. By consistently communicating and reinforcing our goals and strategic priorities, we empower our teams to deliver excellence in support of our clients and their business objectives. This creates a human-driven flywheel effect that builds momentum and drives our organization to reach higher and strive for greatness.”

At Cognition+, we offer a 35-hour workweek, Summer Fridays, wellness days, and additional time off to help our team recharge and stay energized. Learning is a cornerstone of our culture; every team member has access to over 20,000 online courses, with our current training focused on AI and customer service. We also support professional development through the Insurance Institute of Canada.

Recognition is woven into our everyday experience. From Lego-themed service awards to monthly peer shout-outs, we ensure that great work is recognized and celebrated. We also prioritize wellness and community impact. Through our partnership with 9toThrive, we offer wellness sessions that support local charities through our Cognition+ Cares Campaign.

We maintain open communication through monthly all-staff meetings, live Q&A sessions, and regular feedback loops.

“Cognition+ sets itself apart by fostering a culture where every individual feels seen, supported, and empowered to grow, making this a place people truly want to join and stay,” said Katie Thibeault, HR Manager.